Shipping Policy
Destinations
Currently, we will ship to anywhere in the contiguous United
States. We are unable to ship to PO or
APO/FPO boxes. If our shipping carrier deems your address inaccessible
for delivery, we will make final delivery at the closest shipping
terminal. If you are concerned about delivery to your address, please
contact us before placing your order.
Methods & Charges
Plasticthali.com Store ships the majority of its products via Fedex Ground.
Surcharges are listed in the item description and will be noted when you view your
shopping cart. The Plasticthali.com Store reserves the right to select the best possible method for shipment.
Split Shipments
We will make every attempt to ship your order within one
shipment. If multiple shipments of your order are required, you will
only be charged for the products being shipped at that time. The
shipping cost given during checkout will be split between the multiple
shipments.
Delivery Time
All delivery times are estimates. Most products ship out of our
New York warehouses, however some items will be shipped directly
from the manufacturer. Common carrier deliveries range from 7 to 10
days for delivery, depending on your proximity to the shipping origin.
Fedex ground shipping can take anywhere from one to six days. For quotes on expedite shipping, please
contact customer service at (877) 258-4405.
Orders Damaged by Shipping
Great care is taken when packing your order, but on rare
occasions, errors may take place. When you receive your order, you
should always do the following:
The Plasticthali.com is not responsible for any damaged or missing
merchandise if the shipment is signed for as being complete and
unharmed. If driver was not there while the shipment was opened by you, then you must inform within one day to Plasticthali.com at 1-877-258-4405 about the damage else Plasticthali.com will not be responsible for the damage.
Returns Policy
Returns
Regularly
stocked, non-equipment items may be returned within 30 days with original packaging from
receipt of your order. Refund will be for the price of product only. Shipping cost will not be refunded. A 20% restocking fee on cost of product will apply to such returns. If you wish to return any part of your order, please contact us within 3 business days for additional information before sending your order back to us. The return-shipping fee is the responsibility of the customer. Upon receipt
and inspection of returned product, your credit card account will be credited.
Privacy Policy
Information Collection & Use
The Plasticthali.com Store is the sole owner of the information that is collected from
customers on this site. We do not share customer information with third parties
in any way different than explained in this policy.
We use the information collected from our customers (including but not limited to
e-mail address, first name, last name, billing and shipping addresses) in a variety
of ways to customize and optimize the shopping experience at the Plasticthali.com Store.
Customer information is used to process orders, provide a personalized shopping
experience for registered customers, send e-mail newsletters full of specials and helpful
information to those who opt to receive them, and to monitor traffic patterns to ensure
the optimality of the site. We collect customer information with one goal in mind:
Serving our customers to the best of our ability.
Registration
At the Plasticthali.com Store, we allow our customers to register with us during the checkout
process. All of the information received from the customer in the registration process is transmitted
over a secure server and kept in a secure location. The customer can only access their
information after logging in, which is done with a e-mail/password combination that each
customer personally creates.
Sharing Information
At the Plasticthali.com Store, we use outside companies to ship orders and to process
credit card transactions. We only provide these companies with the appropriate
information, and they do not store, share, or retain this information in any way.
Tell a Friend
When a customer elects to refer the Plasticthali.com Store site to a friend, we ask for the
friend's e-mail address. After the referring e-mail is sent, we do not store the friend's
e-mail address. It is solely used for the one time referral e-mail.
Security
At the Plasticthali.com Store, we are committed to making your online shopping experience with us
as successful and safe as possible. We employ the best security available on the net for
transmitting your personal information: SSL. SSL safeguards your information and guarantees
your privacy while ordering through our site. You can see SSL is being employed by the lock
icon at the bottom of your screen and the 'https' in the address bar as opposed to the 'http'
that is normally there.
|
Your direct supplier of Plastic Disposables for Asian
Parties
