Destinations Currently, we will ship to anywhere in the contiguous United States. We are unable to ship to PO or APO/FPO boxes. If our shipping carrier deems your address inaccessible for delivery, we will make final delivery at the closest shipping terminal. If you are concerned about delivery to your address, please contact us before placing your order. Methods & Charges
Plasticthali.com Store ships the majority of its products via Fedex Ground. Surcharges are listed in the item description and will be noted when you view your shopping cart. The Plasticthali.com Store reserves the right to select the best possible method for shipment.
We will make every attempt to ship your order within one shipment. If multiple shipments of your order are required, you will only be charged for the products being shipped at that time. The shipping cost given during checkout will be split between the multiple shipments. Delivery Time
All delivery times are estimates. Most products ship out of our New York warehouses, however some items will be shipped directly from the manufacturer. Common carrier deliveries range from 7 to 10 days for delivery, depending on your proximity to the shipping origin. Fedex ground shipping can take anywhere from one to six days. For quotes on expedite shipping, please contact customer service at (877) 258-4405.
Orders Damaged by Shipping
Great care is taken when packing your order, but on rare occasions, errors may take place. When you receive your order, you should always do the following:
Regularly stocked, non-equipment items may be returned within 30 days with original packaging from receipt of your order. Refund will be for the price of product only. Shipping cost will not be refunded. A 20% restocking fee on cost of product will apply to such returns. If you wish to return any part of your order, please contact us within 3 business days for additional information before sending your order back to us. The return-shipping fee is the responsibility of the customer. Upon receipt and inspection of returned product, your credit card account will be credited.
Information Collection & Use
The Plasticthali.com Store is the sole owner of the information that is collected from customers on this site. We do not share customer information with third parties in any way different than explained in this policy.
We use the information collected from our customers (including but not limited to e-mail address, first name, last name, billing and shipping addresses) in a variety of ways to customize and optimize the shopping experience at the Plasticthali.com Store. Customer information is used to process orders, provide a personalized shopping experience for registered customers, send e-mail newsletters full of specials and helpful information to those who opt to receive them, and to monitor traffic patterns to ensure the optimality of the site. We collect customer information with one goal in mind: Serving our customers to the best of our ability. Registration
At the Plasticthali.com Store, we allow our customers to register with us during the checkout process. All of the information received from the customer in the registration process is transmitted over a secure server and kept in a secure location. The customer can only access their information after logging in, which is done with a e-mail/password combination that each customer personally creates. Sharing Information
At the Plasticthali.com Store, we use outside companies to ship orders and to process credit card transactions. We only provide these companies with the appropriate information, and they do not store, share, or retain this information in any way.
Tell a Friend
When a customer elects to refer the Plasticthali.com Store site to a friend, we ask for the friend's e-mail address. After the referring e-mail is sent, we do not store the friend's e-mail address. It is solely used for the one time referral e-mail. Security
At the Plasticthali.com Store, we are committed to making your online shopping experience with us as successful and safe as possible. We employ the best security available on the net for transmitting your personal information: SSL. SSL safeguards your information and guarantees your privacy while ordering through our site. You can see SSL is being employed by the lock icon at the bottom of your screen and the 'https' in the address bar as opposed to the 'http' that is normally there.